Free Shipping included in the USA
SECTION 1- MULTIPLE PRODUCT ORDERS:
We handcrafted all our products in our workshop and offer them completely handmade. we use trees according to the seasons., therefore, your ordered products may not arrive on the same day. You will receive separate shipment notifications and tracking numbers (if available) for each product ordered. Please see Tracking Code Statuses for more information about tracking numbers.
SECTION 2- DELIVERY TIMES (TWO PARTS):
Processing time: Order verification,check, and packaging. All orders are sent to the shipping for dispatch within 72 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from the our workshop.
Free International delivery for can take to 3–7 days to arrive at the destination after the order is shipped. Since shipping is free, we will ship your products through the most better shipping option available.
Though very uncommon, depending on your order size some orders may experience a delay at customs, and customs duties and taxes may apply. Customers are responsible for any customs duties or taxes that are incurred during shipment (this is very uncommon). Customers will also be responsible for arranging delivery of any items that are delayed at customs.
We want all of our customers to be happy with their order, and their choice to balance value with patience, but If you do not receive your package within 30 days after the date of shipment, please email firstname.lastname@example.org and we will remedy the issue.
Please note that our estimated shipping times for the free shipping options are updated regularly based on the average shipping time for recent orders of similar items.
SECTION 3- TRACKING CODE STATUSES:
Tracking Your Package: As soon as your order is shipped you will receive an email notification confirming shipment.
Don’t worry if something goes wrong in the shipping process we have many ways to make things right.
If a tracking number is available, you will receive the tracking number via email as soon as your order is shipped. it can take up to 2-4 days after your order is processed for the tracking number become available or to start showing any information, but it will appear eventually just be patient.
Unrecognized Tracking Codes or Tracking Codes Not Found: This tracking number status may happen if your order was recently processed from the warehouse, or tracking information may not be available for your order from the selected shipping carrier.
If after 5 days of your shipment confirmation your tracking code is still not available, please email Contact@Handmadebywood.Com to verify that tracking numbers are available for your order. If no tracking information is available, we will gladly follow up with our workshop person to check on the status.
In Transit: If the status of your order is “In Transit”, this means that the shipment has been dispatched or departed from its country of origin. Also, it may also mean that package has arrived its destination country and pending customs inspection.
SECTION 4- CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 5- CONTACT INFORMATION:
If you have questions about any Terms of Service, please review our FAQ’s page or email Contact@Handmadebywood.Com .
Current customers, please contact Contact@Handmadebywood.Com with any shipping, tracking, or delivery inquiries you may have.